We are adding in more detailed analytics into our error logging to be able to assist easier and better when errors occur so we can resolves them quicker
02-05-2023 -
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WISK Product Team
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WISK Product Team
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WISK Product Team
In the mobile app, if you tap the ? icon on the top right, there is a "Download logs for support" button. This exports a text file of all the recent actions taken in the app for our team to investigate any issues.
In the case of lost data, the logs contain all this information and everything can be recovered.
Activity Newest / Oldest
WISK Product Team
Post moved to this board
WISK Product Team
Status changed to: Live
WISK Product Team
In the mobile app, if you tap the ? icon on the top right, there is a "Download logs for support" button. This exports a text file of all the recent actions taken in the app for our team to investigate any issues.
In the case of lost data, the logs contain all this information and everything can be recovered.
WISK Product Team
Status changed to: In progress